License
HeartCore licensing scheme
| License Type | HeartCore CMS |
HeartCore CXM |
HeartCore AI |
|
|---|---|---|---|---|
| Standard | CMS features
(In-site search max.1000 indexes) |
Included | Included | Included |
| Digital Experience features | NA | Included | Included | |
| Campaign Management + AI features | NA | NA | Included | |
| Option | In-site search additional indexes | optional | optional | optional |
| Area/enterpise IP information | optional | optional | optional | |
| Dynamic imaging engine | optional | optional | optional | |
- Cloud service available with minimum 2 years contract. Paas, Iaas included.
HeartCore license support
Standard support
| Hours | 9:00 - 12:00, 13:00 – 17:00 (GMT+9) Monday to Friday (excluding holidays) |
| Details | Repair, maintenance and replacement of defective software packages and printed materials including manuals Response to inquiries about software usage from customers who have maintenance contracts with Heartcore, Inc.. Investigation of the causes and provision of advices for avoiding problems such as, for example, when software does not work as described in manuals provided from Heartcore, Inc. or as stated in replies from makers, in an environment described in the product price list. Repair of defects caused by the software programs |
| Contact | via email or phone |
